Refund policy

Rendo timing

He is asked to send the assets or to deliver them to us without undue delays and in any case within 14 days from the day on which his withdrawal has communicated to us. The term is respected if you respect the assets before the expiry of the 14 -day period.

Merce shipping address made

The goods made must be sent to our freight deposit, then I -Home Srl, in the Varco district - San Salvatore Telesino (BN)

Effects of withdrawal

Pursuant to art. 57, paragraph 1, Legislative Decree 206/2005It is the burden of the consumer to send the goods to his own and load, no later than 14 days from the communication of exercising the right of withdrawal

If you withdraw from this contract, all the payments it made in our favor will be reimbursed, excluding delivery costs.

The reimbursement could be retained over 14 days only until she has shown that she has sent the goods or until these have been received by us, depending on which situation it happens before.

These refunds will be made using the same means of payment used by her for the initial transaction, unless she has not expressly agreed otherwise; In any case, it will not have to incur any cost as a consequence of this reimbursement (the reimbursement can be suspended until the receipt of the goods or until the consumer is demonstrated by having sent back the assets, if previous).

She is responsible only for the decrease in the value of the goods resulting from a manipulation of the good different from that necessary to establish the nature, characteristics and functioning of the goods. Applicable law and competent forum these general conditions and relations between I -Home Srl - Viale Liegi, 58 Rome (RM) and the consumer are regulated by the law of the Italian Republic.

Any controversial controversy, deriving or in any case connected to these General Conditions of the contract will be remitted to the competence of the Forum in the event that the buyer is a private individual who acts for purposes unrelated to the exercise of the company or his professional activity, territorial competence mandatory is of the judge of the place of residence or domicile of the consumer, if located in the territory of the State.

The resident consumer is informed in Europe that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve any dispute relating to contracts for sale of goods and services stipulated on the network and/or deriving from the same.